{"id":35037,"date":"2020-07-23T14:50:04","date_gmt":"2020-07-23T14:50:04","guid":{"rendered":"https:\/\/www.oxatis.com\/ecommerce-sell-online\/ecommerce-support\/"},"modified":"2021-10-05T14:34:38","modified_gmt":"2021-10-05T12:34:38","slug":"ecommerce-support","status":"publish","type":"page","link":"https:\/\/www.oxatis.com\/en\/ecommerce-sell-online\/ecommerce-support\/","title":{"rendered":"<span class=\"white_space_nowrap\">e-Commerce<\/span> Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; module_class=&#8221;margin_left_percent margin_left_and_right&#8221; _builder_version=&#8221;4.5.6&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#12142a&#8221; background_color_gradient_end=&#8221;#06b6df&#8221; background_color_gradient_direction=&#8221;45deg&#8221; background_color_gradient_start_position=&#8221;48%&#8221; width=&#8221;100%&#8221; min_height=&#8221;500px&#8221; 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module_id=&#8221;ancreTitreAccompagnement&#8221; _builder_version=&#8221;4.3.2&#8243; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row module_class=&#8221;section_Width&#8221; _builder_version=&#8221;4.3.2&#8243; width=&#8221;70%&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.0.11&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.4&#8243; _dynamic_attributes=&#8221;content&#8221; text_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||50px||false|false&#8221; custom_padding_tablet=&#8221;||30px||false|false&#8221; custom_padding_phone=&#8221;||15px||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; 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custom_padding=&#8221;0px||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.0.11&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.9&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Are you considering starting up in e-Commerce? Or have you already got a site and would like to develop your business or even expand it? But unfortunately the specificities of e-commerce, the lack of time or skills within your team hamper your ambitions?<\/strong><\/p>\n<p>The essential question you need to ask yourself is: what is your real core business? The job of an SME manager is above all to devote himself to the sale and promotion of his products. A company manager or e-Commerce director is not necessarily, and this is quite normal, a technical expert in web marketing, a webmaster or a webdesigner.<\/p>\n<p><This is why support and advice are key issues to be taken into account in order to make your e-Commerce project a reality and to ensure you achieve your objectives.<\/p>\n<p>&nbsp;<\/p>\n<p>At New Oxatis, our experts work on a daily basis to support e-merchants: from defining their digital strategy to developing their return on investment, including design, visibility, and more. 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Our experts assist you in defining your <strong>functional specifications<\/strong> and establishing your <strong>business plan<\/strong>. Their commitment: to understand your needs and challenges in order to offer you the most suitable <strong>digital strategy<\/strong> for your business.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.oxatis.com\/wp-content\/uploads\/2020\/02\/cacatoes-design-service-2.png&#8221; _builder_version=&#8221;4.3.2&#8243; width=&#8221;80%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;-1px|||||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text module_class=&#8221;success-stories-objectifs-list i&#8221; _builder_version=&#8221;4.9.9&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-size: 16px;\">To launch your new e-commerce site in the best conditions: our project managers offer you bespoke support, with a precise schedule for each necessary stage in the deployment of your project, and provide you with an overall vision of its progress:<\/span><\/p>\n<p><i class=\"material-icons-outlined\">check_box<\/i>Creation of an effective design to turn visitors into buyers<br \/> <i class=\"material-icons-outlined\">check_box<\/i>Implementation of site settings to be operational immediately<br \/> <i class=\"material-icons-outlined\">check_box<\/i>Integration of content (pages, catalogue items, images etc.)<br \/> <i class=\"material-icons-outlined\">check_box<\/i>Search engine optimisation to increase visibility on Google<br \/> <i class=\"material-icons-outlined\">check_box<\/i>Site goes live in accordance with the launch deadlines set beforehand<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; 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global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Technical support &amp; training, to support you on a daily basis<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_class=&#8221;greendoublebg section_Width&#8221; _builder_version=&#8221;4.10.8&#8243; background_color=&#8221;#051039&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;top_center&#8221; width=&#8221;70%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|tablet&#8221; custom_margin=&#8221;0px|auto|0px||false|false&#8221; custom_padding=&#8221;0px|80px|50px|80px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;0px|30px|50px|30px|false|false&#8221; hover_enabled=&#8221;0&#8243; custom_css_main_element=&#8221;background-position:0px -10px;&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.0.11&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.9.4&#8243; text_text_color=&#8221;#ffffff&#8221; header_2_text_color=&#8221;#ffffff&#8221; header_3_text_color=&#8221;#ffffff&#8221; text_orientation=&#8221;justified&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span class=\"small_yellow_icons\"><i class=\"material-icons\" style=\"background-color:#fff; color:#ff0000 !important;margin-right:15px;\"><br \/>\nzoom_in<br \/>\n<\/i>Do you have questions about the daily use of the New Oxatis software features?<\/p>\n<p>Take advantage of the responsiveness of our technical support &#8211; included in your subscription &#8211; to receive specific and personalised responses from our experts: from the <strong>configuration<\/strong> of your online store to the <strong>management<\/strong> of your orders including <strong>creating<\/strong> product sheets or <strong>configuring<\/strong> your newsletter campaigns.<\/p>\n<p>And benefit from 24-hour access to our structured, comprehensive and constantly updated <strong>help database<\/strong> to understand each of the features or improve your knowledge.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.3.1&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.5.6&#8243; text_text_color=&#8221;#ffffff&#8221; header_2_text_color=&#8221;#ffffff&#8221; header_3_text_color=&#8221;#ffffff&#8221; text_orientation=&#8221;justified&#8221; width=&#8221;100%&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span class=\"small_yellow_icons\"><i class=\"material-icons\" style=\"background-color: #fff; color: #ff0000 !important; margin-right: 15px;\"><br \/> zoom_in<br \/> <\/i>Do you want to go even further to master the New Oxatis CMS and develop your business with ease?<\/span><\/p>\n<p>Become independent and maximise the software\u2019s possibilities through e-commerce training tailored to your needs: SEO, graphic design, catalogue management, payment methods, shipping methods, marketing etc. We create bespoke coaching sessions and workshops to respond to your challenges and your situation.<\/p>\n<p align=\"center\">\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.3.1&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_class=&#8221;greendoublebg section_Width&#8221; _builder_version=&#8221;4.10.8&#8243; background_color=&#8221;#051039&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;top_center&#8221; width=&#8221;70%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|tablet&#8221; custom_margin=&#8221;0px|auto|0px||false|false&#8221; custom_padding=&#8221;0px|80px|80px|80px|false|true&#8221; custom_padding_tablet=&#8221;|||80px|false|false&#8221; custom_padding_phone=&#8221;|30px||30px|false|false&#8221; hover_enabled=&#8221;0&#8243; custom_css_main_element=&#8221;background-position:0px -10px;&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.3.1&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.3.2&#8243; text_text_color=&#8221;#ffffff&#8221; header_2_text_color=&#8221;#ffffff&#8221; header_3_text_color=&#8221;#ffffff&#8221; width=&#8221;100%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;left&#8221; custom_padding=&#8221;||0px||false|false&#8221; custom_css_before=&#8221;    content: &#8221;;||    display: block;||    width: 28px !important;||    height: 20px;||    background: url(\/wp-content\/uploads\/2020\/02\/quote_white.svg) no-repeat scroll 0 0 transparent;||    background-size: cover;||    position: absolute;||    right: -42px;||bottom:0px;&#8221; custom_css_after=&#8221;content: &#8221;;||    display: block;||    width: 28px;||    height: 20px;||    background: url(\/wp-content\/uploads\/2020\/02\/quote_white.svg) no-repeat scroll 0 0 transparent;||    background-size: cover;||    position: absolute;||    left: -40px;||    bottom:80px;|| transform: rotate(180deg);&#8221; global_colors_info=&#8221;{}&#8221; custom_css_before_last_edited=&#8221;on|phone&#8221; custom_css_before_phone=&#8221;    content: &#8221;;||    display: block;||    width: 17px !important;||    height: 12px;||    background: url(\/wp-content\/uploads\/2020\/02\/quote_white.svg) no-repeat scroll 0 0 transparent;||    background-size: cover;||    position: absolute;||    right: -20px;||bottom:0px;&#8221; custom_css_after_last_edited=&#8221;on|phone&#8221; custom_css_after_phone=&#8221;content: &#8221;;||    display: block;||    width: 17px;||    height: 12px;||    background: url(\/wp-content\/uploads\/2020\/02\/quote_white.svg) no-repeat scroll 0 0 transparent;||    background-size: cover;||    position: absolute;||    left: -20px;||    bottom:100px;|| transform: rotate(180deg);&#8221;]<\/p>\n<p style=\"text-align: center; color: #ffffff;font-weight:600;\">The telephone coaching sessions have proven to be vital and very beneficial for my <span class=\"white_space_nowrap\">e-Commerce<\/span> business<\/p>\n<p align=\"center\">Martine Gillet, Manager, Equestrium<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; 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custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|15%|||false|false&#8221; background_last_edited=&#8221;on|tablet&#8221; background_size_tablet=&#8221;initial&#8221; background_position_tablet=&#8221;bottom_left&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|tablet&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.10.8&#8243; width=&#8221;100%&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; custom_css_main_element=&#8221; display: flex;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|tablet&#8221; custom_css_main_element_tablet=&#8221;flex-direction:column-reverse;|| display: flex;&#8221; sticky_enabled=&#8221;0&#8243; module_class=&#8221;rowAlignCenter&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.4.3&#8243; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/www.oxatis.com\/wp-content\/uploads\/2020\/02\/bike-design.png&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.3.2&#8243; width=&#8221;100%&#8221; height_tablet=&#8221;200px&#8221; height_phone=&#8221;200px&#8221; height_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;flex:1;&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.4.3&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.5.6&#8243; text_text_color=&#8221;#ffffff&#8221; background_color=&#8221;#051039&#8243; width=&#8221;300px&#8221; module_alignment=&#8221;left&#8221; height=&#8221;300px&#8221; custom_padding=&#8221;2%|2%|2%|2%|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"color:#ffffff !important;\">Professional <span class=\"white_space_nowrap\">e-Commerce<\/span> design, to encourage your visitors to buy<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.9.4&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Attract internet users within seconds by offering a unique, enjoyable and <strong>user-friendly design<\/strong>, developed in keeping with your company\u2019s values and your <strong>brand image<\/strong>.<\/p>\n<p>Offer them an optimal shopping experience, whatever their consultation medium (computer, tablet or phone).<\/p>\n<p>Guide and encourage them to buy thanks to effective <strong>merchandising<\/strong> throughout their journey&#8230;<\/p>\n<p>Our web designers combine <strong>creativity and expertise<\/strong> to meet these goals. They implement <strong>e-commerce best practice<\/strong> inspired by the largest online sales sites and by our greatest customer success stories, to create online stores that convert.<\/p>\n<p style=\"text-align: center; color: #427abe;\">\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.oxatis.com\/wp-content\/uploads\/2020\/10\/harcour-mock-up.png&#8221; title_text=&#8221;jobe-shop_mockup-2&#8243; _builder_version=&#8221;4.5.6&#8243; width=&#8221;80%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.3.2&#8243; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||20px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_css_before=&#8221;    content: &#8221;;||    display: block;||    width: 28px !important;||    height: 20px;||    background: url(\/wp-content\/uploads\/2020\/02\/quote_blue.svg) no-repeat scroll 0 0 transparent;||    background-size: cover;||    position: absolute;||    right: -42px;||bottom:0px;&#8221; custom_css_after=&#8221;content: &#8221;;||    display: block;||    width: 28px;||    height: 20px;||color:#427abe;||    background: url(\/wp-content\/uploads\/2020\/02\/quote_blue.svg) no-repeat scroll 0 0 transparent;||    background-size: cover;||    position: absolute;||    left: -40px;||    bottom:80px;|| transform: rotate(180deg);&#8221; global_colors_info=&#8221;{}&#8221; custom_css_before_last_edited=&#8221;on|phone&#8221; custom_css_before_phone=&#8221;      content: &#8221;;||    display: block;||    background: url(\/wp-content\/uploads\/2020\/02\/quote_blue.svg) no-repeat scroll 0 0 transparent;||    background-size: cover;||    position: absolute;||    right: -20px;||bottom:0px;||width: 17px !important;||    height: 12px;&#8221; custom_css_after_last_edited=&#8221;on|phone&#8221; custom_css_after_phone=&#8221;content: &#8221;;||    display: block;||    width: 17px;||    height: 12px;||color:#427abe;||    background: url(\/wp-content\/uploads\/2020\/02\/quote_blue.svg) no-repeat scroll 0 0 transparent;||    background-size: cover;||    position: absolute;||    left: -20px;||    bottom:80px;|| transform: rotate(180deg);&#8221;]<\/p>\n<p style=\"text-align: center; 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line-height:35px;\">SEO and marketing, to develop your digital audience<\/h2>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.oxatis.com\/wp-content\/uploads\/2020\/08\/marketing-seed.png&#8221; title_text=&#8221;marketing-seed&#8221; _builder_version=&#8221;4.5.6&#8243; width=&#8221;80%&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.9.4&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Optimise the visibility of your site and products by entrusting your SEO campaigns to our experts. 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